A union representing greater than 5,000 Telus technicians and clerical employees throughout Canada says a brand new payroll system has precipitated chaos for its members.
Donna Hokiro, nationwide president of United Steelworkers Native 1944, mentioned over the previous two months members have confronted quite a lot of issues: some have been paid too little, some have been paid an excessive amount of after which face clawbacks of their earnings, whereas others have had advantages and time beyond regulation incorrectly calculated.
The union is likening the errors to the notorious Phoenix payroll system that noticed 1000’s of federal staff’ pay thrown into chaos.
“It has been a nightmare and that isn’t hyperbole,” mentioned Hokiro.
She estimates a minimum of 1,000 staff have had points, however says as many as half of its members who work at Telus might be having some extent of problem.
She says the issues have been seen over 4 pay intervals and he or she needs Telus to discover a answer.
“That is inflicting actual, actual hurt. Persons are lacking lease funds, mortgage funds. They’re critically in dire straits.”
In a press release, Telus mentioned it switched payroll software program to make issues simpler for workers.
It says it’s monitoring the state of affairs and is supporting any staff having points.
“Within the occasion that any group member receives an inaccurate pay quantity, we’re prioritizing and resolving these situations on a person foundation as shortly as doable, together with handbook changes the place vital,” the assertion learn.
Cory Anderson, a Native 1944 union rep for southeast Alberta and a technician for the corporate, says he’s skilled errors personally: one paycheque had 30 hours too many, one other 30 hours too few, plus points with stat vacation pay.
“We’re seeing points starting from members lacking half their paycheques … We’ve had a number of members that haven’t been paid in any respect, which is kind of regarding,” Anderson mentioned.
He mentioned the union has filed about 300 grievances over the issues.
“And there’s many, many, many individuals who haven’t filed a grievance as of but,” he mentioned. “They’re hoping to … resolve it however we all know this impacts lots of people.”
Anderson and Hokiro say they need Telus to type out the problems shortly with the vacations arising and end-of-year tax statements quickly to be finalized.